Group discussion – Re-thinking main functions of a company: Community management in challenging times

Date:15 July 2020
Time:16:00-17:15 CET
Facilitator:Diego Cresceri, Creative Words
Guest:Giada Gerotto, Localization Vendor Manager Consultant


Vendor Management is one of the key roles of LSPs, no matter the size. Being a successful Vendor Manager means building a Community, it means partnering with vendors and working together as a cohesive group. A successful Vendor/Community Manager is able to tailor his or her approach to each vendor without applying the one-size-fits-all approach, while still keeping in mind the Company’s strategy, priority, and vision. A good Vendor Manager is able to balance out between pursuing the Company’s goals (which are often strictly connected to budget and quality needs) and a good work-life balance for vendors.

In this discussion group we will be looking at the role of Vendor Manager/Community Manager, and discuss different approaches of the participants to attract, build, and retain the best talents. Company owners and vendor managers will be able to share their experience and hear from experienced colleagues.


Giada Gerotto

Giada is a proactive community manager, a linguist by training, and a preposterous enthusiast.

After linguistic studies and 6y experience at a big player in the industry, she has recently taken a step forward to embrace the challenge of working in a smaller-sized business (and find out the greatness of little things).